Versand

Shipping policy

Confirmation:

After placing your order, you will receive a confirmation email listing the items ordered and your shipping information. Please review these details (country, street number, company name, product models, unit...) and contact us immediately if there are any errors. If you haven't received the confirmation email within 24 hours, please check your spam folder before contacting us.

Shipping Scope & Processing Time

All orders are processed within 1-3 business days (Monday–Friday, excluding public holidays). Orders placed after 12:00 PM UTC may be processed on the next business day. During sales or peak seasons, processing may take up to 5 business days.

Carriers & Tracking

*We use trusted international shipping carriers.

*Shipping Providers: USPS, UPS, DHL, YunExpress, Yanwen, 4PX, SF Express, and other local EMS (Express Mail Service) providers, among others.

*Once shipped, a tracking number will be sent to your email. You may track your package at any time.

Shipping Method        Delivery Time                          Shpping Fee

*Standard:                    8-30 business days                  Starting at $8.00

*Express:                     10-15 business days                 Starting at $15.00

In line with our commitment to environmental protection and sustainable practices, we offer two delivery options to meet your needs: Standard Shipping and Express Shipping. We treat every order equally to ensure a consistently high level of service quality.

To get an exact shipping quote, simply add your selected items to the shopping cart and enter your delivery address on the checkout page.

Order Tracking

After the shipment is arranged, we will send a tracking number and logistics query link to the buyer’s registered email. Buyers can check the real-time shipping status through the tracking information. Please check the logistics information regularly during the transportation period.

Customs, Duties & Taxes

International orders may be subject to import duties, taxes, or customs fees imposed by the destination country. The buyer is responsible for all such charges, which are not included in the product price or shipping fee.

Address Issues

We are not responsible for delayed or failed delivery due to incomplete, incorrect, or undeliverable addresses provided by the buyer. Please double-check your shipping information before placing an order.

Lost or Stuck Packages

If your tracking shows no movement for more than 15 business days, or the package is declared lost, contact our support team (email: support@easyhood.net) with your order number and tracking details. We will investigate and assist with a replacement or refund.

COUNTRIES AND REGIONS FOR DELIVERY

Asia	India, Indonesia, Israel, Japan, Malaysia, Philippines, Singapore, South Korea, United Arab Emirates(Except Chatham Islands)
North America	Canada, United States(Except Alaska, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Puerto Rico, Rhode Island, U.S Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific)
Europe	Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden, Switzerland, United Kingdom