Easy Hood 256-Pockets Photo Album, PU Leather 3x5 Inch Album for Wedding, Family, Baby, Anniversary Photos, Postcards & Art Presentation Folder

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
(Note: Only for orders purchased on the official website!)

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@easyhood.net. Please note that returns will need to be sent to the following address: [Room 208-209, Building 4, 1980 Science and Technology Cultural Industrial Park,Longhua Subdistrict, Longhua District, Shenzhen 518109, Guangdong Province, China] 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@easyhood.net. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at support@easyhood.net.

1.Order Processing

All orders are processed within 1-3 business days (Monday–Friday, excluding public holidays). Orders placed after 12:00 PM UTC may be processed on the next business day. During sales or peak seasons, processing may take up to 5 business days.

2. Shipping Destinations

We ship to the United States (USA), Russia, the United Kingdom (UK), Germany, Japan
as well as other countries.
If you’re unsure whether delivery is available to your country, feel free to contact us for confirmation.

3. Shipping Cost

*the United States (USA): Estimated delivery time: Starting at Standard $8 | Express $30

*Russia: Estimated delivery time: Starting at Standard $8 | Express $25

*Germany: Estimated delivery time: Starting at Standard $10

*Japan: Estimated delivery time: Starting at Standard $8 | Express $25

*the United Kingdom (UK): Estimated delivery time: Starting at Standard $9 | Express $25

Your shipping fee may vary depending on the package type, quantity and weight. Shipping costs also depend on your delivery location and the shipping speed you require.