After-sale Service

Contact US

*Email Address: support@easyhood.net
Item defective / product problem within 30-day purchase period
(Note: Only for orders purchased on the official website!)

How to Return Your Product？
1. Contact customer support team (support@easyhood.net) using the email address you registered for the purchase, and then provide the following information:

*Order Number:
*Email Address:
*Return Product Name & Quantity:
*Return Reason:
*Images or Videos of Products and Intact Packaging:

2. We will review your request and send a prepaid return label (if eligible) or return address within 24–48 hours.

3.Pack the item securely in its original packaging (include all accessories, manuals, tags).

4.Ship the package back using the provided label/address, and keep the tracking number.

5.Once we receive and inspect the item, we will process your refund/exchange within 3–5 business days.

6. To ensure your refund is processed promptly, please send a return notification to Easy Hood with the following information:

*Name of the courier:
*Tracking number: